Customer Care Manager

Industry-leading innovation and continuous learning allow FTC Solar to always remain one step ahead of our installer partners and be well-equipped to provide professional support during the commissioning and maintenance of sites.

If you are an experienced customer support professional and get a charge out of the idea of working with renewable energy, FTC may be the place for you. We are looking for a Customer Service Associate to join our team in Chennai, India. This is a first-level customer support position in which the candidate is responsible for supporting customers for professional and timely resolution or referral of technical issues that may involve hardware, software, communications, installations, or a blend of variables.

Sourcing Director

As the Sourcing Director, you will be responsible for the development of a Best-in-Class Global Supply network that supports FTC Solar’s business strategies and provides a competitive advantage in the marketplace. Working cross-functionally, the Sourcing Director owns the development and execution of sourcing strategies that produce tangible value through the implementation of processes and projects that yield a reduced total cost of material acquisition, revenue and gross margin improvement, supply base alignment, enhanced product quality, lead time improvements and overall reduction of risk.